Manners
Manners
This page is a personal message from our Manager, Greg Howell:
"In my opinion, the ends do not justify the means.
Excellent businesses achieve their commercial objectives whilst acting properly along the way.
Every stakeholder must be attended to - clients, staff, shareholders, suppliers & our community.
Manners really matter.
On my watch I'm going to be asking NZI staff to observe some simple, respectful behaviours.
Nothing weird - just greetings, farewells, respecting elders, treating visitors special, never a bad word spoken about our customers, no raised voices, the correct use of email, eliminating the word 'they', no blaming and less gossiping.
I hope to see NZI staff going out of their way to be ambassadors for their company.
If you've been treated by an NZI staff member in any way at odds with these sentiments, I need to know. Please call or text me personally on 0275-605605."
This page is a personal message from our Manager, Greg Howell:
"In my opinion, the ends do not justify the means.
Excellent businesses achieve their commercial objectives whilst acting properly along the way.
Every stakeholder must be attended to - clients, staff, shareholders, suppliers & our community.
Manners really matter.
On my watch I'm going to be asking NZI staff to observe some simple, respectful behaviours.
Nothing weird - just greetings, farewells, respecting elders, treating visitors special, never a bad word spoken about our customers, no raised voices, the correct use of email, eliminating the word 'they', no blaming and less gossiping.
I hope to see NZI staff going out of their way to be ambassadors for their company.
If you've been treated by an NZI staff member in any way at odds with these sentiments, I need to know. Please call or text me personally on 0275-605605."
